Great application AND great customer support!

This app would probably be a 4 or 5 star application on its own. I really like it and use it regularly.

It is definitely a solid five stars for sure after I recently had to contact customer service and was very impressed by how fast and helpful they were. When the 1.2.10 update came out there was a slight glitch that made the application not functional in snow leopard (functional just in lion I believe) and I just happened to be using the application to make a totally new budget when I happened to apply the update. All of a sudden the application wouldnt work at all! You can imagine I was not happy... BUT ~ I contacted customer service. They responded very quickly, were unaware of the problem, but instead of blowing me off, asked me to take a screenshot of the error message. I sent it in, and within 24 hours (if not sooner) got a response that it would be taken care of and the 1.2.11 upgrade was out to fix the glitch. I think I actually saw the upgrade before I had even read the email (though it was sent out before the upgrade, I just hadnt gotten to it). All and all, I was extremely impressed at how quickly they not only responded to the problem, but responded and fixed the problem. Some apps on the app store or online have absolutely useless customer service. This is NOT one of them!

I will agree with a previous user that this program definitely focuses on big picture more than the details. If you are starting out with this app and not switching from a more detailed app it will take some time to enter things in. I have been entering each purchase I make under its appropriate category (ie groceries, entertainment, gas, etc.). It is definitely doable, but a bit tedious, and seeing an overview of the individual purchases is a bit difficult. So if you already have an idea of how much you do (or can) spend on each area, it would be easier in this app, but its not necessary. If you do already have discrete stable bills, etc, and want an app that will forecast out for you, this one is exceptional!! I just wish there was a little more detail in listing individual purchases, but thats not really what this app is for, so I wouldnt necessarily ding them for not having it either.

As a sidenote ~ I wanted/needed budget forecasting as Im a graduate student, and therefore live off of school loans. This app has been really helpful to show what months I might need to cut back on certain areas and by how much to make it to my next loan payment, etc so Im not totally blindsided when three weeks from my next disbursement I have zero dollars in my account! =) Its happened before... so this was definitely a beneficial purchase!

I would definitely recommend this.

sparrin about Cashculator - Personal Finance